Our group last week went through the first chapter of The Mind at Work. We felt it was a bit lengthy, but there is plenty of information pertaining to waitressing: a waitress must keep the glasses filled for the guests, know the layout of the cafe', have a nurturing affectionate personality to the guest, remember what food goes where for what table, and which guest, be as efficient in time maintenance, and be able to communicate to the cook, the guest, and managment what is going on at all times.
We felt that the didactic aspects of it were enlightening, but the format was a bit boring. Perhaps if the Author put the reader in the shoes of the waitress in a story mode, then the read would go by faster, and we would have the anxiety, excitement, stress, and care of and understanding of what it would be like to be a waitress.
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